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General Set Up

How do I power on my smartwatch?

Make sure the smartwatch is charged before trying to power it on. Press and hold down the middle pusher button for at least three seconds. The smartwatch will also power on when connected to the charger.


Setting up your CZ Smart Watch

Setting up your CZ Smart Watch is quick and easy, and it works with Android and iOS phones.
Full Setting Instructions


How do I set up my Smartwatch?

To set up your smartwatch, reference the Quick Start Guide that accompanied your smartwatch or follow these steps:

  • Connect your smartwatch to the charger by placing it against the back of the smartwatch. Magnets in the charger will hold it in place.
  • On your phone, download and install the Wear OS by Google App from the App Store or Google Play store.
  • Open the app on your device and follow the prompts to pair your smartwatch.
  • Plug the included charger into a USB outlet.

How do I download the Wear OS by Google™ app?

iOS: Go to the App Store® and select Search from the bottom menu. Type “Wear OS by Google” in the search bar, select the Wear OS by Google App, and tap Get. Wait for the app to download to your phone.

ANDROID: Go to the Google Play™ store, type Wear OS by Google in the search bar, select the Wear OS by Google App, and tap Install. Wait for the app to download to your phone.


How do I pair my smartwatch to my phone?

To pair your smartwatch, ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Then follow these steps:

  • On the watch: Select language, then scroll down to find the watch name.
  • On phone: Open the Wear OS by Google app and tap Get Started. Select your watch name. Allow Bluetooth to connect to your watch.
  • A pairing code will appear on your watch and phone. Confirm that they match.
  • You’ll see a confirmation message once your watch is paired. This can take a few minutes.
  • Follow the onscreen instructions on your phone and watch to complete pairing and setup.

Note: Your watch may automatically install an update and restart after it’s paired with your phone. If it begins downloading an update, keep the phone near your watch and ensure your watch stays charging until the update is finished.


How do I connect the Smartwatch to Wi-Fi?

To connect the smartwatch to Wi-Fi, do the following

  • Press the middle button or swipe down from the top of your screen.
  • Scroll and tap on Settings.
  • Tap on Connectivity.
  • Tap on Wi-Fi.
  • Tap on Add network.
  • Scroll to find your network and tap.
  • Power on phone and start Wear OS by Google app.
  • Tap Enter on the phone to complete password entry.
  • Enter the password on phone.

If your watch is paired with an Android phone and has Wi-Fi, your watch can automatically connect to saved Wi-Fi networks when it loses the Bluetooth connection with your phone. That way, you can get notifications and use voice search on your watch throughout your home and work even when you leave your phone in a different room.


How do I power off my Smartwatch?

To power off your smartwatch, do the following:

  • Press the middle button or swipe down from the top of your screen.
  • Scroll and tap on Settings.
  • Tap on System.
  • Swipe up and tap Power Off.
  • Tap the checkmark to confirm.

How far away can my Smartwatch be from my phone and still be connected?

The range of the wireless Bluetooth connection between your phone and your smartwatch can vary greatly depending on the environment. In general, you should have at least 10 metres (or 30 feet) of connectivity.


How many smartwatches can I pair with the app at one time?

iOS: Only one watch can be paired with the app at a time.

ANDROID: Multiple watches can be paired with the app simultaneously.


Which phones are compatible with my Smartwatch?

Wear OS by Google works with phones running Android 6.0+ (excluding Go edition) or iOS 10+. Supported features may vary between platforms and countries. All devices are Bluetooth® smart-enabled with an improved data transfer of 4.1 Low Energy.


Why does my Smartwatch make me enter a pin?

Your smartwatch can identify when you remove the watch from your wrist, and asks for your PIN to re-access watch information and functionality. This is a security measure to prevent strangers from accessing your personal data if the watch has been recently removed from your wrist or stolen.


How do I update Wear OS by Google through the Google Play Store?

You can check for and download updates through the Play Store on your smartwatch.

  • Make sure your smartwatch is connected to Wi-Fi or 3G.
  • Access the app menu on your smartwatch, and open the Play Store.
  • Find and tap Wear OS by Google.
  • On the details page, tap Update. If you don't see Update, Wear OS by Google is up-to-date.

How do I uninstall the Wear OS by Google app?

iOS: On the phone, long-press the Wear OS by Google App until the home screen icons shake, and a red "X" appears. Click the red "X" on the Wear OS by Google App to remove it.

ANDROID: The specific steps may vary depending on your phone manufacturer. Generally, on the phone enter the Settings menu, select Applications or Application Manager, click on Wear OS by Google and select Uninstall.