FREE DELIVERY ON ALL ORDERS | SHOP OUR NEW ARRIVALS

Battery

How long does each battery mode last?

  • On average, Daily Mode lasts between charges from morning to morning. Daily Mode will continue to be targeted for enabling the most features and daily charging.
  • When using Extended Mode from a full charge, battery can last up to 2 days and 2 nights. Extended Mode will continue to be optimized for enabling the must-have features and the longest battery life for a “still smart” Wear OS watch.
  • When using Time Only Mode from a full charge, battery can last 3+ weeks, but the primary intention of this mode is to keep your watch from dying before you reach the charger. When the battery is extra low, it switches to Time Only Mode so your watch can continue to function as a basic time teller for a bit longer.

Why are my battery modes and settings changing without my input?

Bluetooth schedule - Sometimes in Extended Mode the underlying Wear OS System Software unintentionally turns on Bluetooth during scheduled off times. This impacts the overall battery savings possible when using Extended Mode and may also result in users being switched into Custom Mode if the Smart Battery Modes app is launched when Bluetooth is scheduled to be off but has been turned on by the system

Settings change after charging - After auto-switching to Extended Mode, the system does not return to the previous settings. You can manually switch back to Daily Mode if you haven’t changed any settings.


Why is my Battery Mode no longer selected in the app?

Making settings updates in the Wear OS menus outside of Smart Battery Modes deselects your current mode due to manual changes. You will need to select your mode of choice again in order to reset.


Why is my battery draining faster than predicted?

Battery life for each of our Smart Battery Modes will vary based on multiple factors, from how often the watch is woken up and interacted with and how many apps or tiles are launched or running in the background to whether the watch is set up to take calls using the watch speaker and microphone. Performance even varies greatly depending on which watch face is used as well as which complications are used within a watch face. It’s worth noting that during the first few days of use, there are various updates going on in the background and users generally use the watches significantly more to play with different watch faces, Tiles and apps. After the first few days, more average use settles in and battery life becomes more consistent.


My battery won’t charge past a certain percentage. How can I fix this?

Let the smartwatch run out of battery completely. Charge your smartwatch until the screen indicates charging is complete. After the watch is at 100% battery, press and hold the power button until the device restarts.


How do I conserve battery life?

To maximize the battery life of your watch, try the following tips:

CHANGE TO A BATTERY OPTIMIZED WATCH FACE: Some watch faces, especially those with animations or interactive abilities and brighter colors, use up more battery life than others.

ADJUST SCREEN BRIGHTNESS: The brighter your watch screen, the more battery your watch will use. Turn down your watch screen brightness to save more battery power. Swipe down, tap the gear icon to access Settings, then tap Display to adjust brightness.

TURN OFF NOTIFICATIONS YOU DON'T WANT: Turning off notifications can save your battery. Edit which alerts you receive in the Notifications section of the Wear OS by Google app.

TURN ON THEATER MODE: Turn off the display and notifications by turning Theater mode on temporarily. Swipe down from the top of your screen, then tap the watch icon to enable Theater Mode. Turn your screen back on by pressing the middle button.

AIRPLANE MODE: If your only interest is the time and functions that don’t require connectivity for updates, airplane mode lets you keep seeing what you care about most without draining your battery on other features. Swipe down, then tap the airplane.


Why did my watch stop working and only show the time?

When your battery is running very low, your watch automatically switches to Time Only Mode to keep going as long as possible before you get back to the charger. Once you charge, your watch will restart. If you activate Time Only Mode when you have a larger battery percentage, press and hold the watch button to exit.


What are Smart Battery Modes?

Smart Battery Modes help you conserve battery life based on your daily needs. You can use Daily to get the most out of your watch before putting it on the charger at night, Extended for multi-day use, and Time Only for when your battery is super low or you want to wear your watch without charging for weeks. If you want to create your own ideal battery mode, Custom Mode allows you to easily adjust settings all in one place.


I've placed the smartwatch onto the charger. Why do I not see the charging indicator on the display?

If the charging indicator (lightning bolt) is not visible, the charger does not detect the watch.

Try the following tips:

  • Reseat the watch on the charger.
  • Make sure the charger pins align with the caseback grooves.
  • Verify watch is seated snugly on charger with no gap.
  • Verify nothing is between charger and device, i.e. no dust, tape, etc.
  • Make sure the charger is getting power.
  • Try changing the charger power source, i.e. move to wall outlet from laptop.

Sometimes if the device gets too hot while charging, it will go into a thermal shutdown mode until it cools off and then, will continue charging once it is safe again. Try removing the device from the charger, wait for it to cool down, and place it on the charger again.

If your watch won't turn on, it may be because its battery has been dead for an extended period. Allow your watch to charge for up to 15 minutes, it will turn on automatically once it has enough power.


How can I tell when my smartwatch is charging?

A lightning bolt will be visible on the watch screen. You can also swipe down to see a lightning bolt next to your battery percentage. Additionally, a circle indicator will appear on the screen show the percentage of charge.


How long does it take to charge my battery?

Your smartwatch’s battery can charge to at least 80% in one hour.


How do I charge my smartwatch?

Please use the charger that was included in the smartwatch packaging. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other peripheral device to charge. Place the charger on a flat surface in a well ventilated area that is not in direct sunlight. Place your smartwatch directly on the charger. The magnetic charger has two pins that align with circular grooves in the caseback. Make sure your watch is charging by looking for a lightning bolt at the top of the watch face, or by swiping down to see a lightning bolt next to your battery percentage.

Even small amounts of sweat or moisture can cause corrosion of the electrical contacts when connected to a charger. Corrosion can prevent charging and data transfer. To prevent damage to your device:

  • Wipe the device using a damp cloth.
  • Wipe it dry.
  • Allow the device to dry completely before charging.

How long will my smartwatch battery last?

Your battery will last up to 24 hours, depending on usage.